IFFCO-TOKIO General Insurance Company Limited (IFFCO-TOKIO GIC) has stepped up its relief efforts for customers affected by the recent floods in Gujarat and Maharashtra, settling more than 100 claims across motor and non-motor insurance policies.
The insurer has implemented a quick claims settlement system to accelerate financial assistance for policyholders impacted by the floods. Dedicated teams are working on surveys, damage assessments and claim settlements to help customers receive support at the earliest.
With several families, businesses and vehicle owners facing losses due to flooding, IFFCO-TOKIO GIC said its teams are focused on expediting the claims process while ensuring that genuine claims are assessed and settled promptly.
IFFCO-TOKIO GIC Accelerates Flood Claim Settlements
Mr. Tatsuya Fujimoto, Director (Operations), IFFCO-TOKIO General Insurance Company Limited, said, “At IFFCO-TOKIO GIC, we understand the challenges faced by families and businesses affected by the recent floods in Gujarat and Maharashtra. We work in line with the motto — ‘To be there for our customers and society in times of need.’ Our teams are working tirelessly to ensure that genuine claims are assessed and settled as quickly as possible. We remain committed to providing prompt support to our customers during this difficult time.”
The company has encouraged affected policyholders to contact their nearest IFFCO-TOKIO office or its customer support team at 1800-103-5499 for assistance related to their claims.
Precautions for Flood-Affected Policyholders
IFFCO-TOKIO GIC has also advised customers to prioritise personal safety during and after floods and take precautions to prevent further damage. People should avoid entering flooded areas or driving through waterlogged roads and stay away from exposed electrical wires. Where it is safe to do so, the main power supply should be switched off.
Policyholders are advised to photograph or record videos of damage to vehicles, homes, businesses and other insured assets before carrying out repairs or disposing of damaged items. They should also preserve relevant documents, bills and other evidence associated with the loss and notify their insurance company promptly.
In emergency situations, safety should remain the priority, with residents advised to follow instructions and advisories issued by local authorities.
The latest initiative reflects IFFCO-TOKIO GIC’s focus on providing timely assistance to policyholders during natural calamities and helping affected customers navigate the insurance claims process with greater speed and support.
