Centric PLM Named Preferred Consumer Goods and Retail Solution by Dassault Systèmes

Centric Software® has announced that its parent company, Dassault Systèmes, has designated Centric PLM as its preferred Product Lifecycle Management (PLM) solution for the Consumer Packaged Goods & Retail (CPGR) sector.

Centric Software develops AI-powered enterprise solutions that support product development from concept through commercialization across industries including fashion, luxury, footwear, outdoor, home, consumer electronics, food, beverage, cosmetics, personal care and multi-category retail.

Global Customer Base

According to the company, more than 2,900 customers across over 65 countries use Centric solutions to support product planning, design, development, sourcing, compliance, manufacturing, pricing, merchandising, retail operations and digital transformation.

Its customer portfolio includes LVMH, Carrefour, Walmart, The Magnum Ice Cream Company, JM Smucker, RITUALS, Robertet, The Body Shop, Hugo Boss, Levi Strauss & Co. and Tsingtao Brewery Co., Ltd.

Growth in Consumer Packaged Goods

Centric Software stated that its customer base in the Consumer Packaged Goods & Retail industry has grown by 120% over the past five years, adding approximately 100 customers globally.

The company said Centric PLM is designed to help businesses:

• Improve compliance with domestic and international regulations while strengthening traceability.
• Accelerate product development, reformulations and packaging updates.
• Improve visibility into raw material costs and supplier pricing to support margin management.
• Enhance collaboration between research and development, quality, packaging and procurement teams.
• Manage formulations, ingredients, nutrition information, Bills of Materials (BOMs), product specifications and regulatory requirements.

According to the company, customers have achieved up to 38% faster product development cycles, a 10% increase in revenue from new products, a 90% reduction in regulatory analysis time and a 50% reduction in product costing process time.

Customer Perspectives

Franck Le Moal, LVMH Group IT & Technology Director, LVMH, said:

“In the luxury sector, operational excellence, transparency and end-to-end traceability are imperatives throughout the entire product development lifecycle. Centric PLM strategically unifies creative, technical and operational teams on a singular, high-performance platform, thereby ensuring the highest standards of consistency across the entire value chain. In an increasingly complex landscape, shaped by significant business shifts and major technological disruptions, developing, maintaining and continuously enhancing a PLM platform for the luxury industry represents a critical and far-reaching challenge. We are confident that this alignment with Dassault Systèmes reinforces Centric Software’s position to manage this technological transformation effectively.”

Zhou Jinjian, Head of Digitalization, SHEGLAM, said:

“As a fast-growing rising force in the global color cosmetics industry, SHEGLAM scales across multiple channels. Centric PXM builds a critical product data foundation for our digital operations and enables flexible adaptation to complex business scenarios. Rooted in a professional collaboration experience, we place full trust in Centric’s solutions. We also anticipate deep synergy between Dassault Systèmes and Centric—this synergy will deliver targeted digital enablement for cosmetics enterprises and fuel our sustained, steady growth.”

JM Smucker stated:

“By selecting Centric PLM, we’re positioning ourselves to streamline product development and enable more agile, enterprise-wide decision-making in response to evolving consumer demands. We expect to improve innovation planning and drive efficiency while maintaining greater control to support sustainable growth.”

H&H Group said:

“With Centric PLM, we centralized and integrated our global product data as ‘Single Source of Truth’, improved the operational efficiency of the new product development process, continuously enhanced our product differentiation advantages and ensured Regulatory compliance and high quality. Over the past years, H&H Group has steadily advanced and expanded its digital transformation. We look forward to the close collaboration between Dassault Systèmes and Centric PLM, which will provide more comprehensive digital support.”

Mauro Maccagnani, Group Chief Information Technology Officer, Intercos Group, said:

“Increasing product complexity and evolving regulations push us to continuously elevate innovation and operational excellence. Centric PLM provides the visibility and alignment we need from strategy through commercialization, and Dassault Systèmes’ endorsement reinforces the platform’s strategic strength for our industry.”

Executive Comments

Elisa Prisner, Executive Vice President, Strategy, Industry, Marketing and Transformation, Dassault Systèmes, said:

“The Generative Economy demands holistic innovation. While other companies offer point solutions, Dassault Systèmes addresses the whole picture – transforming scattered signals into coherent decisions at an enterprise scale. Consumer goods companies shouldn’t have to choose between speed and safety, innovation and compliance, consumer appeal and industrial reality. We are positioning Centric as the strategic PLM solution for the connected consumer goods enterprise, integrating product portfolio management with research, development and manufacturing.”

Fabrice Canonge, CEO of Centric Software, added:

“We are thrilled and grateful for the adoption of Centric as the PLM Leader in the CPG & Retail sectors. Major retail, food & beverage and cosmetics & personal care companies have successfully embraced Centric Software solutions that are uniquely tailored to serve these demanding verticals. We are excited to empower even more brands and retailers to accelerate innovation, planning, product development, compliance and sourcing.”